Refund for iTunes or App Store purchases. Have you purchased something mistakenly on iTunes or have an issue with any iTunes item then wait no longer and request for a refund. You can get a refund on your iTunes purchase only if your request has a valid reason.
You can get a refund for iTunes or App Store purchases anything purchased from App Store or iTunes such as Books, songs, movies or apps. There should always be a proper request like an accidental purchase, or you received the wrong stuff so if you have a valid reason continue with the article and get back your money from Apple.
What happens when you request for refund
Apple goes through your refund complaint and checks for a valid request, and then your refund is generated. When you for reporting your complaint with an app, you get six options to choose from which completely depends on the App or in-app purchase. Your selected option of a problem with App will make Apple decide the next step.
There are different scenarios of getting a refund. In some cases, you will submit a refund directly, while in other cases for additional, you will be directed to the developer’s website. You might be redirected back to the App or game so you can redownload it if it didn’t appear on your device.
How to get a refund using your iPhone or iPad
There is no particular link with which you can report a problem for iTunes or App store purchases. So at times when you get stuck while you use the web on your iPhone, iPod, and iPad there lies a more convenient option for you, that is you can go report your problem through the email receipt.
Here is how you can report a problem through email receipt.
Step 1: Open your preferred E-Mail site on your iOS device.
Step 2: Look for “Your receipt from Apple” if it’s not visible search via the search bar.
Step 3: Click on the receipt for which you want a refund. Note that: You have to open up the receipt to figure out which receipt is which unless you remember the dates.
Step 4: Click on Report a Problem next to the purchase you want to report. You will be redirected to Apple’s problem reports page.
Step 5: Type your Apple ID and password when prompted.
Step 6: Selecting Choose Problem you have to select your problem from the list.
Step 7: Now follow the prompt and submit the issue either on visit iTunes Store support or contact directly to the app developer.
After you submit the problem, you will be notified within a week on whether you will receive your refund or not.
How to get a refund using the web
If you do not have access to iTunes at the moment or iPhone, you still can request for a refund through any browser.
Step 1: Open any browser and visit Apple’s problem reports page: http://reportaproblem.apple.com/
Step 2: Apple ID user name and password.
Step3: Choose the category of your purchase all, music, movies, TV shows, apps, or books.
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Step4: Click on Report a Problem which is displayed on the right side of purchase you want a refund for.
Step 5: Select your problem by clicking on Choose Problem drop-down menu.
Step 6: Through prompt either submit the problem, visit iTunes Store support, or contact directly tp app developer.
Wait for a few days or a week; Apple will notify you on whether your request for a refund is approved.
How to get a refund using iTunes on Mac or Windows
Here is how you can request for a refund while you are on your computer, make sure you have iTunes installed on your device.
Step 1: Open iTunes either on Mac or Windows.
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Step 2: Tap on Account.
Step 3: Type in your Apple ID and password when prompted.
Step 4: Go to Purchase History and tap on See All.
Step 5: Go to the App you want a refund and select More next. If you are unable to find your App, you will have to select the date range from the dropdowns under Purchase History.
Step 6: You will now see Report a Problem option below the app name tap on it.
Step 7: Tap on Choose Problem drop-down menu and select your problem.
Step 8: Through prompt either submit the problem, visit iTunes Store support, or contact directly tp app developer.
Wait for a few days or a week, and Apple will notify you on whether your request for a refund is approved.
That’s it, folks! These are all the possible options of getting a Refund for your Apple purchases. If you make an accidental purchase at Apple store and your money is deducted don’t panic, just request for refund and have some patience. We hope you found this article useful if you have any question regarding these methods, do let us know in the comment section below.
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